Why are my BigCommerce rich results not showing in Google?

Rich results may not appear immediately even if the schema is implemented correctly.

Common reasons include:

1. Google has not crawled the page yet

Use Google Search Console → URL Inspection → Request Indexing.


2. Missing required schema fields

Ensure fields like product name, image, price, and availability are present.


3. Page not eligible for rich results

The page content must match the schema type (e.g., product pages for Product schema).


4. New website or page

Google may take time to show rich results for new stores.


5. Duplicate or conflicting schema

Multiple schema sources from themes or apps may cause conflicts.


6. Rich results are not guaranteed

Schema only makes pages eligible; Google decides whether to display rich results.


Found this helpful?

( 3 out of 5 found helpful )

How to Submit a Ticket

Submit a ticket and we’ll get back to you as soon as possible.